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RELIABLE AIRBNB CO-HOSTING

     Plettenberg Bay continues to be a hugely popular destination among local visitors and international tourists alike.

     Home ‘n Away provides Plett homeowners with the opportunity to generate a passive income from their holiday homes with

     short-term rentals, via Airbnb, and become a part of South Africa's blossoming tourism industry.

     We offer a customised package to suit your preferences and needs, whilst maintaining strict confidentiality.

     No request is too difficult!

     You may choose for us to either manage your home or simply rent it on your behalf.

     Ultimately, the winning combination of holiday rental and home management, will ensure that we achieve the highest level

     of satisfaction for both parties, through commitment to your guests, your home and you as a homeowner.

OUR SERVICES

PROPERTY REVIEW

We appraise your property’s letting potential and provide you with a market-related

pricing structure and a projection for a year.

PHOTO SHOOT

An image speaks a thousand words. We create a ‘tour’ of your property, so that guests browsing

the site get a complete and ‘true’ understanding of your property.

CREATING A LISTING

We manage the listing of the Airbnb portfolio for your home rental, which includes stunning photos,

descriptive copy and personalised relevant information.

OPTIMISING YOUR PROPRTY FOR RENTAL

We manage the basic requirements for renting your property, such as clean linen and toweling,

kitchen and bathroom consumables and any necessities that your home has to offer.

We take our guests’ feedback very seriously and offer advice to you when necessary.

We believe that the personal touch and added unique offerings help us to promote successful future bookings.

GUEST VETTING

We conduct a thorough screening of each and every guest to ensure proper verification,

for your and our safety and peace of mind.

PRICE OPTIMISATION

We establish and adjust the best price for your property, according to the season and competitor’s rates.

MARKETING YOUR HOME

We understand that marketing is the most important factor for achieving profitable bookings.

We manage various social media platforms, as well as increasing awareness on our up-to-date, friendly website.

We also have an ever-growing database of repeat loyal holiday makers and satisfied client referrals.

GUEST ENQUIRIES

We attend promptly to all guest enquiries received through our various channels,

to ensure that the guest experiences efficient service and a successful booking.

SECURE PAYMENTS

The Airbnb platform provides an easy-to-use payment experience and a secure online booking process every time.

In the high season, we stipulate a deposit to secure the booking for both parties.

PROFESSIONAL CLEANING

We feel that it is fundamental and crucial to keep your home spotless and sanitised at any given time.

We strive to constantly elevate our cleaning methods and keep strict procedures in place.

PROFESSIONAL LAUNDRY 

Your linen is professionally laundered to ensure that it is washed, sterilised and ironed properly,

ensuring that it is always ready in the event of a quick turnaround in bookings.

WELCOME PACK

Prior to new guests arriving, we ensure that the finishing touches are in place. We open windows and blinds,

turn on lights, spray with a fresh scent and place a welcome chocolate gift.

We also accommodate any specific wishes that you may require.

CHECK-IN & CHECK OUT

We personally welcome our guests and walk them through your property.

On departure, we are in attendance to say farewell, collect the key and ask for any constructive feedback and future recommendations. We then ensure that your property has no damages and get it ready for the next guest.

24 HOUR GUEST SERVICE

Plettenberg Bay is an exceptionally small town, making it ideal for us to attend

to our guests needs at any given time of the day.

REPLENISH STOCK

After each booking, we ensure that there are adequate supplies of consumables available for the next guest.

GUEST EXPERIENCE

We are enthusiastic about attending to our guests in any way possible and look forward

to making every holiday experience in your home memorable and special.

OWNER STATEMENT

After each booking, you will receive a detailed statement of income and expenditure,

with proof of purchase attached, which is kept on hand for any queries you may have.

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